Frequently Asked Questions
Find quick answers to common queries about our solutions, services, and processes in our user-friendly FAQ section. Simplifying your experience, one question at a time.
/ Our most frequently asked questions...
We are a UK-based company with offices in London and Sofia, Bulgaria.
Simply put, we help our clients take control of their transaction reporting and regulatory obligations. We do this through either the use of our cutting-edge software or we deliver a managed service, taking the pain and hassle away from our clients by doing the reporting legwork on their behalf.
Control Now currently provides comprehensive coverage for EMIR, MiFID II, MiFIR, ASIC, MAS, IIROC, SFTR, and CSA (Canada), with planned and active ongoing expansion into new regimes.
All - if you have regulatory reporting requirements, we can help.
No, we replace the ARM, allowing clients to submit reports directly to the regulatory endpoint for regimes that support it, such as MiFIR.
Control Now is led by a highly experienced and diverse team of technologists, product leaders, and regulatory experts. With decades of combined experience in regtech, financial services, and enterprise software, the team has designed, built, and scaled reporting platforms from scratch, overseen global implementations, and delivered innovations such as no-code configuration, managed services, and assurance tooling. This depth ensures clients benefit from both domain insight and real-world operational excellence.
Our platform is truly no-code and client-configurable, with over 50 built-in functions tailored for regulatory reporting. Unlike many competitors, Control Now can be deployed on-premise, hosted, or even taken as a fully managed service with no vendor lock-in.
Through our TR Accuracy solution, which provides record-level validations with links to Level 1–3 regulatory text. It benchmarks accuracy across the industry and offers configurable, auditable validation logic.
TR Transformation - report building (TRANSFORM), TR Connect - submission and response handling (SUBMIT), TR Accuracy – validations and TR Completeness (reconciliation) – (CHECK and MAINTAIN). All are delivered through the proprietary Control Box platform. They can be taken as a complete reporting package or individually on a modular basis.
We offer transparent subscription pricing by service tier and reporting volume. There are no hidden fees or per-user charges. Everything is agreed and fixed for the life of the contract.
A demo of our products can take anywhere from 30 minutes, up to an hour - it all depends on what you want to see.
Yes. Control Now supports direct reporting to regulators, bypassing ARMs. This reduces cost, improves data ownership and control, and shortens the reporting chain.
Absolutely. Our no-code platform requires no internal development effort. Clients can go live with TR Accuracy and TR Connect almost immediately, and other modules typically onboard within 8–12 weeks with minimal engagement from business team.
Unlike others, Control Now provides a unified, client-configurable, and code-free platform with direct reporting, hybrid deployment, and audit-ready tools for transformation, validation, completeness, and submission—all integrated.
/ Our most frequently asked service related questions...
Our onboarding process has been designed to be as frictionless as possible. It's fully supported throughout and is designed to get you live as quickly as possible. For TR Accuracy and TR Connect you can go live instantly and for other products, it takes between 8-12 weeks. We design, build, execute and support with full documentation - all we need is an hour per week of our client's time.
Our team operates the full reporting process on behalf of clients using hosted Control Now services. This includes submission, exception handling, and oversight.
It is in our mutual interests to have clients enabled to operate our software as quickly and frictionlessly as possible. We run discovery sessions, provide configuration templates, and assign dedicated onboarding managers to ensure a smooth transition. One hour week is all we need from your business teams for TR Transformation and TR Completeness.
We offer three service tiers — Essential, Business, and Enterprise — allowing clients to choose their level of business support.
Yes. Our platform is ideal for retrospective testing, remediation, and back-reporting. It supports unlimited historic data volumes.
Yes. Our modular, flexible platform adapts to regime changes, scalability needs, and operational models as your organisation evolves.
Yes. Control Now offers a fully managed service that enables small firms to outsource the entire reporting function or the direct reporting or assurance part. This dramatically reduces internal costs, resource needs, and compliance risk—allowing firms to meet regulatory obligations with minimal effort or technical overhead. The only point we make is that ultimately it is the client’s formal regulatory responsibility for reporting – but we take the operational pain away.
Absolutely. Our service tiers are tailored to deliver robust functionality at a fraction of the cost of building or maintaining a proprietary solution. Our clients avoid high fixed costs while still benefiting from enterprise-grade capabilities.
Control Now’s modular and scalable architecture means firms can start with essential services and upgrade as their regulatory complexity or volume increases. No re-platforming or redevelopment is needed—just seamless scaling.
Our TR Accuracy and TR Completeness tools deliver pre-submission validation and field-level reconciliation. Combined with our TR Assurance module, firms gain continuous oversight across internal and delegated reporting channels.
Yes. TR Assurance can serve as a ‘check on your checker’—validating your existing controls and oversight mechanisms, and revealing gaps that may have gone unnoticed in traditional audit or reconciliation frameworks.
Many firms rely on delegated reporting but lack visibility. Control Now provides the tools to inspect, validate, and reconcile delegated reports—ensuring regulatory confidence and avoiding reputational risk.
All logic changes are logged, auditable, and version-controlled. Clients can instantly roll back configurations or test changes in real-time, making the update process safe, fast, and reliable.
With built-in audit logs, record-level transparency, and compliance links to Level 1–3 guidance, Control Now ensures firms are always ready for internal, external, or regulatory audits.
Through out TR Connect solution, which supports bulk ingestion of historic data for reprocessing, remediation, and resubmission. There's no additional licensing cost for back-reporting, and validations can be applied retroactively.
/ Our most frequently asked product specific questions...
TR Completeness performs technical reconciliations from raw data to regulatory endpoint files, identifying under-reporting, over-reporting, and filtered records.
Yes. Control Now is infrastructure agnostic—offered as on-premise, or fully hosted depending on client preferences.
With our on-premises solution, your data never leaves your servers. Only metadata is returned to Control Now for MI purposes, ensuring full control and minimal exposure. Our hosted solution adheres to the strictest data security protocols.
Our architecture is designed for enterprise scale—handling millions of records and supporting unlimited users and parallel processes.
Yes. TR Assurance and TR Connect are designed to validate, monitor, and reconcile both internal and delegated reporting flows.
TR Connect handles the full reporting chain: formatting, endpoint submission, fetching and processing responses, and managing exceptions—all client-configurable.
TR Accuracy and TR Connect can be implemented instantly. Other modules typically take 8–12 weeks depending on client readiness and scope.
Every change to validations or transformation logic is logged with version control and rollback features, meeting internal and external audit requirements.
Updates are regular and as required. For both hosted and on premise clients, enhancements are deployed seamlessly with clear and timely communication to our users.
Yes. TR Accuracy and TR Transformation allow real-time simulation of new rules, logic changes, or hypothetical data scenarios. This helps firms assess impact before making changes live.
We collect anonymised metadata that supports benchmarking, peer comparison, and management information reporting. Clients can analyse trends, common error types, and volumes to improve operations.
Control Now’s TR Connect provides configurable exception management with real-time alerts, email summaries, and GUI-based workflows for resolving errors. This ensures that reporting gaps and delays are immediately visible and actionable.
Control Now includes a robust eligibility engine that supports rule-based filtering across business, system, product, counterparty, regulation, and event dimensions—ensuring only reportable trades are processed.