Skip to content

Privacy Policy

Updated 13th September, 2024

1 - Acknowledgement and acceptance

This Privacy Policy is intended to describe how personal information is used and processed at Control Now’s website available at control-now.com (hereinafter the Website). Control Now is committed to protect your privacy. You can browse most of the Website without leaving any personal information, but sometimes we do need this kind of data to adequately respond to your requests. Control Now guarantees that our activities are kept within the confines of this Policy. Please read the complete Privacy Policy Statement carefully.

By visiting and using the Website you accept the terms described below. Control Now reserves the right to modify this statement and terms of use in the whole or in part at any time without any additional notifications, so please check this Policy periodically.

2 - Site usage

No visitor of this web site may distribute, exchange, modify, sell, or transmit any information published on this site, including but not limited to any text, images, audio or video, for any business or commercial purpose. The site cannot be used for or involved in illegal activity of any kind.

3 - Gathering and using information

When a visitor requests a page from the Website, our web servers automatically recognize that visitor’s domain name and IP address. This information may include the IP address of the site that directed you to the Website, your IP address, operating system version and your web browser. This information reveals nothing personal about you and the practice of collecting such data is common for every web server on the Internet today.

Control Now uses your IP address for the following purposes:

  • Diagnose problems with our servers;

  • Administer our site (this data gives us the idea which parts of our site users are visiting more frequently;

  • Investigate misuses of the Website.

We don’t link IP addresses to any personal data. This means that visitors of our site are tracked, but they remain anonymous.

Contact forms at the Website require your name, e-mail and company name. We collect this information and use it for getting in touch with you only. We do not sell, rent, or otherwise give your e-mail address to any third party without your consent.

4 - Cookies

Our site uses cookies – small files that contain identifiers sent from a web server to a browser and stored by the latter. The identifier is sent back to the server every time the browser requests a page from the server.

Cookies help us enhance your user experience of our web site by helping us monitor which pages of our web site you find useful and which you do not. Plus cookies allow us to optimize and serve the content (including but not limited to ads by Google) based on your past visits to our website.

Cookies do not ever give us the access to your computer or to any data about you, other than the information you want to share with us.

Most web browsers automatically accept cookies by default, but you can modify your browser settings at any time to decline cookies. However, this may generally decrease your user experience and prevent you from taking full advantage of our web site.

5 - Security

Our site has advanced security measures to prevent data loss, misuse or alteration. All your personal information resides behind a firewall, and access to it is restricted to most of Control Now personnel (excluding managers that communicate with you directly).

6 - Personal information disclosure

Control Now may disclose your personal information when it is required by law or there are sufficient grounds to believe that this action is necessary to:

  • Investigate unlawful activities or comply with legal process served on Control Now;

  • Protect and defend the rights or property of Control Now or visitors of the Website;

  • Identify persons violating the law, Control Now Privacy Policy or the rights of third parties;

  • Reply to user requests.

7 - Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below: 

“Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:

(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.”

8 - Changes

Control Now reserves the right to change, modify or otherwise update this Privacy Statement at any time. So we encourage you to review this privacy statement periodically to track the changes.